SureBright

Integration Guide

SureBright enables you to engage customers who did not purchase a warranty at the time of checkout by sending personalized post-purchase emails across multiple channels.

Program Options#

We offer two flexible modes to support your campaign:

  1. White-Glove Campaigns (Recommended)
    Our team will handle everything—from setup to execution—for all eligible customers. This is the most hands-off option and ensures high-performing campaigns aligned with best practices.

  2. Brand-Managed Campaigns
    For brands that prefer to control their customer experience, we enable you to use your own email templates and messaging. SureBright provides the necessary data; you bring the creative.

Steps to Enable Access#

To enable the SureBright integration, we require your Klaviyo Public and Private API Keys. Follow this quick guide to generate and share the keys.

For Brand-Managed Campaigns, refer to the Brand-Managed Campaign Guide for step-by-step instructions on flow creation, event parameters, and best practices.

Support#

Need help with setup or strategy? Contact your SureBright representative, email us at support@surebright.com, or reach out to your Klaviyo account manager for hands-on support.