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It is used to determine applicable protection plans based on:
  • Product type
  • Usage patterns
  • Risk profiles
This classification enables stores to tailor warranty offerings to their unique catalog and customer base.

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Unique Identification

Each store category is uniquely defined by:
  • Store ID
  • Product Category
This ensures that the same product category (e.g., Televisions) can have customized warranty rules across different stores—allowing flexibility in coverage, pricing, and eligibility.

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Examples of Store Categories

Products within a store category typically share functional or physical characteristics. Common examples include:
  • Consumer Electronics
    • Smartphones, tablets, laptops
  • Home Appliances
    • Microwaves, washing machines
  • Major Appliances
    • Refrigerators, ovens
  • Mobility
    • E-bikes, hoverboards, electric scooters
  • Furniture
    • Indoor furniture, outdoor furniture, mattresses, rugs

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Coverage Options

Warranty coverage associated with a store category may include:
  • Accidental Damage Protection
    • Drops, spills, and other unintentional physical damage
  • Mechanical or Electrical Breakdown
    • Failures occurring after the manufacturer’s warranty expires
  • Configurable Plan Features
    • Deductible options
    • Custom warranty durations
ℹ️ Recommendation:
The store category-based quotes functionality is primarily recommended for POS (Point-of-Sale) stores that do not have complete product-level information available in their catalog. This approach enables these stores to offer warranty coverage based on broader product classifications rather than individual SKUs.